Service polishing Scenery brand, FGI to enhance customer experience
Spring is warm, everything is recovering, FGI service team will "love customers, sunshine service" activities to all over the country. Recently, the campaign has been launched in Shandong, Shanxi, Hebei, Henan, Inner Mongolia, Hubei and other cities.
FGI Technology Research and development Department, product and Marketing Department, technical service department and other departments work together, according to the geographical distribution of customer equipment, service life and industry attributes and other characteristics, tailored service content. Since its first launch at the FGI Group in 2016, the event has become an annual ritual for FGI, which aims to strengthen communication and contact with customers through on-site face-to-face exchanges.
At the event, the FGI team had in-depth technical exchanges with customers, sharing the latest technical achievements and application cases. At the same time, it also carried out operation and maintenance training, on-site consultation and answer for problems encountered in the process of product use, and improve customers' equipment maintenance capabilities.
FGI has always adhered to the business philosophy of "product based, market oriented, customer centered, and struggler-oriented", and further listened to the voice of customers and understood the needs and expectations of customers through continuous service activities. With professional technical strength and high-quality service attitude, FGI team has successfully provided customers with comprehensive solutions for power electronic technology industrial energy saving, power quality management and other products, covering the whole life cycle services from demand analysis, program design to implementation deployment and post-maintenance. FGI has not only helped customers achieve significant energy savings, but also improved the stability and reliability of their power systems, winning widespread praise and deep trust from customers.
FGI will continue to adhere to the service concept of "service everywhere, customers always first", and constantly optimize the service process and content, improve service quality and efficiency, and optimize customer experience. FGI company will be more full of enthusiasm and more professional skills, to provide customers with more quality and efficient services, to help customers achieve more sustainable development. At the same time, FGI will also further demonstrate its technical strength and service capabilities in the field of power electronics through this activity, contributing more to the sustainable development and progress of the industry.
